Privacy Policy

Last Updated: 03/10/2026

Welcome to ATG Shipping LLC (“ATG Shipping”, “ATG”, “we”, “us”, or “our”).

This Privacy Policy explains how ATG Shipping LLC collects, uses, stores, protects, and handles personal information when you visit our website, submit an enquiry, request a quotation, communicate with us, apply for a career opportunity, or use our logistics and shipping services.

By using our website or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.

1. About ATG Shipping LLC

ATG Shipping LLC is a UAE-based logistics and freight forwarding company providing transportation and logistics solutions across land, sea, and air, along with warehousing, supply chain management, packaging and removal, LTL services, and customs and handling clearance. ATG Shipping

Our website may allow visitors and customers to contact us, submit enquiries, request information about our services, and communicate with our team regarding logistics requirements.

2. Information We May Collect

Depending on how you interact with our website and services, we may collect information such as:

Personal Information

• Full name
• Company or organisation name
• Email address
• Telephone/mobile number
• Business address
• Country and city
• Job title or designation, where applicable
• Information provided through enquiry or contact forms

Shipment and Logistics Information

When you request a quotation or logistics service, we may collect information required to evaluate and arrange the shipment, such as:

• Pickup and delivery locations
• Port of origin and destination
• Point of Contact (POC) and Point of Delivery (POD)
• Commodity information
• HS code
• Cargo description
• Packing dimensions
• Cargo weight
• Invoice value
• Shipment requirements
• Customs or documentation information
• Special handling requirements

The website specifically requests information such as POC/POD, HS code and commodity, packing dimensions, weight, and invoice value for certain freight enquiries. ATG Shipping

Career Information

If you apply for a position through our website, we may collect information such as:

• Name
• Email address
• Phone number
• CV/resume
• Employment history
• Educational information
• Professional qualifications
• Other information voluntarily submitted as part of an application

The website currently provides career opportunities and application functionality. ATG Shipping

3. How We Collect Information

We may collect information when you:

• Visit our website.
• Submit a contact or enquiry form.
• Request a quotation.
• Contact us by email or telephone.
• Request freight or logistics services.
• Provide shipment information.
• Apply for a job.
• Communicate with our employees or representatives.
• Interact with our website or its features.

We may also automatically collect certain technical information when you browse our website.

4. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, depending on the website configuration and technologies being used.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Website pages visited
• Date and time of access
• Referring website
• General usage information
• Technical and diagnostic information

This information may be used to maintain website functionality, improve security, analyse website performance, and improve the user experience.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, analyse website usage, and improve our services.

Cookies may be used for purposes such as:

• Essential website functionality
• Security
• Website performance
• Analytics
• User preferences
• Marketing, where applicable

You may be able to control or disable certain cookies through your browser settings.

Disabling certain cookies may affect the functionality of some website features.

6. How We Use Personal Information

ATG Shipping may use collected information for legitimate business and service-related purposes, including:

• Responding to enquiries.
• Providing quotations.
• Processing shipping and logistics requests.
• Arranging transportation services.
• Coordinating shipments.
• Providing customs and documentation support.
• Managing warehousing and logistics requirements.
• Communicating with customers.
• Providing customer support.
• Managing business relationships.
• Processing employment applications.
• Improving website functionality and services.
• Maintaining website and information security.
• Preventing fraud, misuse, or unauthorised activities.
• Meeting legal, regulatory, accounting, or compliance requirements.
• Protecting our legal rights and interests.

Our services include land, sea, air freight, customs clearance, warehousing, supply-chain management, and specialised logistics services, so certain information may be necessary to coordinate the requested service. ATG Shipping

7. Legal Basis for Processing

Where applicable, ATG Shipping may process personal information based on:

• Your consent.
• The need to provide a requested service.
• Steps necessary before entering into a business or service arrangement.
• Compliance with applicable legal or regulatory obligations.
• Legitimate business interests, where permitted by applicable law.
• Protection of legal rights and interests.
• Other lawful grounds recognised under applicable UAE legislation.

The UAE Personal Data Protection Law provides a framework governing the processing of personal data and generally addresses consent and specified lawful circumstances for processing. u.ae

8. Sharing of Personal Information

We may share relevant information with third parties where reasonably necessary to provide our services or fulfil legitimate business and legal requirements.

These parties may include:

• Shipping lines
• Airlines
• Freight carriers
• Transport providers
• Warehousing providers
• Customs brokers
• Port and terminal operators
• Logistics partners
• Service providers
• Technology and hosting providers
• Payment providers, where applicable
• Government authorities
• Customs and regulatory authorities
• Professional advisers
• Other business partners involved in providing the requested service

We aim to share only information reasonably necessary for the relevant purpose.

9. International Data Transfers

Because ATG Shipping provides international logistics and freight services, personal and shipment-related information may need to be shared with service providers, partners, carriers, customs authorities, or other entities located in countries outside the UAE.

Where personal data is transferred internationally, ATG Shipping will take reasonable steps to handle such transfers in accordance with applicable data protection requirements.

The UAE Personal Data Protection Law addresses requirements concerning cross-border transfer and sharing of personal data. u.ae

10. Data Security

ATG Shipping takes reasonable technical and organisational measures to protect personal information against:

• Unauthorised access
• Unauthorised disclosure
• Loss
• Misuse
• Alteration
• Destruction
• Unauthorised processing

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

You should therefore avoid sending sensitive information through unsecured or unauthorised communication channels.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Providing services.
• Maintaining business records.
• Managing customer relationships.
• Handling enquiries.
• Processing transactions.
• Meeting contractual requirements.
• Complying with legal and regulatory obligations.
• Resolving disputes.
• Protecting our legal rights.

The retention period may vary depending on the nature of the information and applicable legal or regulatory requirements.

12. Your Privacy Rights

Subject to applicable law and relevant limitations, you may have rights concerning your personal information, including the ability to:

• Request information about the processing of your personal data.
• Request access to relevant personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where legally applicable.
• Request restriction or cessation of certain processing where applicable.
• Withdraw consent where processing is based on consent.
• Raise concerns regarding the handling of your personal information.

The UAE government identifies rights under the Personal Data Protection Law including correction and rights relating to restriction or stopping processing in applicable circumstances. u.ae

Requests may be subject to identity verification and applicable legal limitations.

13. Marketing Communications

If you provide your contact details, ATG Shipping may use them to communicate with you regarding:

• Requested services
• Quotations
• Shipment updates
• Business enquiries
• Service-related information
• Relevant company updates

Where required, marketing communications will be subject to applicable consent and legal requirements.

You may request to stop receiving promotional communications by contacting us or using an available unsubscribe mechanism.

14. Third-Party Websites

Our website may contain links to third-party websites or services.

These websites may have their own privacy policies and terms.

ATG Shipping is not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

15. Children’s Privacy

Our website and services are intended primarily for businesses, organisations, customers, and individuals who are legally capable of using the relevant services.

We do not knowingly request personal information from children for purposes unrelated to the services provided.

If you believe that a child has provided personal information to us without appropriate authorisation, please contact us so that we can review the matter.

16. Data Accuracy

We rely on customers and users to provide accurate and up-to-date information.

You should notify us if any information you have provided changes or is inaccurate.

Accurate information may be particularly important for shipping documentation, customs processing, transportation arrangements, and regulatory requirements.

17. Shipment and Customs Information

Some logistics services require us to process commercial and shipment-related information, including invoices, packing lists, HS codes, certificates, customs declarations, permits, and other documentation.

Such information may be shared with relevant logistics partners, customs authorities, ports, carriers, or other service providers when necessary to provide the requested service or comply with applicable requirements.

ATG Shipping’s customs and handling services may involve documentation, inspections, duties, permits, and compliance requirements. ATG Shipping

18. Changes to This Privacy Policy

ATG Shipping may update this Privacy Policy from time to time to reflect:

• Changes in our services.
• Changes in website functionality.
• Changes in technology.
• Changes in applicable laws or regulations.
• Changes in our data-processing practices.

The updated version will be published on this page with a revised “Last Updated” date.

We encourage users to review this page periodically.

19. Contact Us

If you have questions about this Privacy Policy, your personal information, or how your information is processed, you can contact ATG Shipping LLC.

ATG Shipping LLC
Address: Office No. 05-106, Owned by Muftah Group Investment Workers LLC, Al Khabaisi, Dubai, UAE
Email: operations@atgshipping.ae
Phone: +971 4 892 5797 ATG Shipping

20. Acceptance of This Privacy Policy

By using the ATG Shipping website, submitting an enquiry, requesting a quotation, or providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.